Hypermoat for Salons & spas
Bookings, reminders and rebooking that fill every chair.
Campaigns, flows, chatbots, an AI agent and a CRM that knows every order, on WhatsApp, Instagram, Voice and more. Built for how salons & spas teams sell and serve.
Glow Bar Salons
Business account · replies in seconds
Hi Divya, it’s been 5 weeks since your root touch-up. Stylist Neha has Tuesday 3pm free.
Book Tue 3pm
Perfect
Booked! 10% off because it’s a Tuesday.
Booked · Koramangala
WhatsApp · preview
Glow Bar Salons · this month
+26%
mid-week bookings
−52%
no-shows
44%
rebook in chat
mid-week bookings
+26%
no-shows
−52%
rebook in chat
44%
ready-made playbooks
6
Appointments and bookings, Loyalty and VIP programmes and more
i
Example results from Glow Bar Salons, last 30 days on Hypermoat. Yours will depend on your audience and offer.
What gets in the way for salons & spas teams
01
Empty mid-week chairs
Tuesday afternoons sit empty.
02
Last-minute cancellations
No reminder, no show.
03
No rebooking
Clients rebook whenever they remember.
Use cases for salons & spas
Appointments and bookings
Operations
Pick a slot in chat, get reminders, reschedule in one tap.
See the playbook→
Loyalty and VIP programmes
Marketing
Points, tiers and VIP perks announced on WhatsApp, tracked on the record.
See the playbook→
Win-back
Marketing
Give quiet customers a reason to come back, capped and timed so it never feels like spam.
See the playbook→
Reviews and referrals
Marketing
Ask happy customers at the right moment, and reward the friends they bring.
See the playbook→
Feedback and NPS
Support
One-tap ratings that route unhappy customers to a person before they post a review.
See the playbook→
Payment and EMI reminders
Revenue
Friendly reminders with a pay link, promise-to-pay options and escalation only when needed.
See the playbook→
Playbook preview
Playbook preview: Appointments and bookings
A customer asks for a slot. Click a step to see what the customer gets.
Glow Bar Salons
WhatsApp · step 1 of 4
Ask · Pick a slot
Dr. Menon has Thu 5:30pm or Fri 11am.
Thu 5:30pm
WhatsApp · preview
Live in a week
01
Connect Google Calendar and your WhatsApp number
Most teams do this in the first hour.
02
Import contacts and opt-ins
From CSV, your old tool or your CRM.
03
Switch on appointments and bookings and loyalty and vip programmes
Start from our templates, tuned for salons & spas.
04
Watch the revenue per message
Credited once, per step and per channel.
The channels salons & spas customers answer
Features that power it
C
Chatbots
Engage
No-code bots that answer when customers write in, with catalog, orders and payment links.
Explore the feature→
F
Flows
Engage
Journeys that start when something happens: a cart left, an order delivered, 60 days quiet.
Explore the feature→
CO
Custom objects
CRM & AI
Model what you sell: subscriptions, stores, vehicles, policies. On every paid plan.
Explore the feature→
VI
Voice, IVR and AI calls
Support
IVR menus, callbacks, a dialer, recordings and AI calls on the same timeline.
Explore the feature→
S
Segments
Engage
Live segments from orders, events, consent and conversations, shared by every hub.
Explore the feature→
CA
Contacts and companies
CRM & AI
One record per person and company, merged across channels automatically.
Explore the feature→
Connects to the tools you already use
GC
Google Calendar
Bookings and reminders
R
Razorpay
Payment links and UPI
M
Meta
Ads, WhatsApp, Instagram
GS
Google Sheets
Import and export
Z
Zapier
5,000+ apps
{ }
Custom events API
Anything onto the timeline
Where it lands
On the customer’s timeline, and in your revenue number.
Links to
Every customer is one record: their chats on WhatsApp, Instagram, Voice, orders, bookings, tickets and consent.
Rolls up to
Revenue from appointments and bookings, loyalty and vip programmes, win-back, in one number.
Pick a slot
Appointments and bookings · Ask
Reminder
Appointments and bookings · D−1
Final reminder
Appointments and bookings · H−2
Follow-up
Appointments and bookings · After
Customer story
Tuesday offers on WhatsApp fill chairs that used to sit empty. Rebooking happens in the same chat.
VR
Verified customer
Vikram Rao
VP Operations, Glow Bar Salons
Common questions
Yes. Teams like Glow Bar Salons use it for appointments and bookings, loyalty and vip programmes, win-back, with templates made for salons & spas.
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