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OutreachProspecting, enrichment and sequences across email, LinkedIn, WhatsApp, SMS and calls. Every prospect is the same record your support and marketing teams see. EngageCampaigns, flows and chatbots on every channel, plus comment-to-DM and click-to-WhatsApp ads. All measured in revenue, not open rates. CRMContacts, companies, deals, orders, tickets and custom objects on one timeline, synced with Shopify and HubSpot. Attribution shows which message made the money. SupportA help desk across every channel, with routing by customer value, SLAs, quality review on every conversation, and an AI agent that knows the full timeline. AI agentsSales, support and customer-success agents work on the same timeline your team does: consent, orders, open tickets and deals. You set how much they do on their own.
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Unified inboxWhatsApp, Instagram, Messenger, TikTok, email, SMS, RCS, web chat and calls. An AI agent replies in seconds and hands off to a person with the full story. WhatsAppOfficial API access, a template builder with live Meta checks, catalog and UPI payment links, and quality protection so your number stays healthy. Signals and voice notesSignal watches find people the day they change jobs, hire, post or engage. LinkedIn voice notes turn your sequence copy into a natural note in each rep’s verified voice. IntegrationsOrders, payments, shipments and ad clicks become events on the customer’s timeline, and revenue you can attribute. SecurityData hosted in India, encryption everywhere, roles and audit logs, and AI that only sees what a person in that role could see.
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Teams
D2C and ecommerceCart recovery, COD confirmation, win-backs and launches on WhatsApp, Instagram and email, measured in revenue and inside Meta’s rules. B2B sales teamsFind accounts with signals, run sequences across email, LinkedIn and WhatsApp, then hand warm leads to sales and support with everything attached. AgenciesSeparate workspaces per brand, shared templates and reports, and revenue numbers your clients can see for themselves.
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AnswersQuick answers to common questions How-to guidesStep-by-step setups with examples Industry playbooksWhat works, by industry Channel guidesRules and tips for every channel AlternativesHonest looks at popular tools All 120 articles →
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How much does the WhatsApp Business API cost?Answers How to set up abandoned cart recoveryHow-to guides What is DLT registration for SMS in India?Answers How to run a LinkedIn outreach campaignHow-to guides Wati alternatives: what to look for, and 6 options worth a lookAlternatives
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Partner program35% recurring for founding partners IntegrationsShopify, Razorpay, HubSpot and more Security and privacyHow we protect customer data Book a demo30 minutes with our team
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Platform
OutreachEngageCRMSupportAI agentsUnified inboxWhatsAppSignals and voice notes
Features
Unified inboxAI agentsAI copilotCampaignsFlowsChatbotsWhatsApp template builderCatalog and paymentsAll features
Industries
D2C & ecommerceBeauty & personal careFashion & apparelJewelleryElectronics & appliancesHome & furnitureGrocery & quick commerceRestaurants & cloud kitchensAll industries
Use cases
LinkedIn outreachCold email outreachMultichannel outreachOutbound salesLead generationAccount-based outreachAppointment settingRecruiting outreachAll use cases
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WhatsAppInstagramMessengerTikTokEmailSMSRCSWeb chatVoiceLinkedInTelegramLINE
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Features/Catalog and payments
Engage · Feature

Catalog and payments

Products, carts and UPI payment links inside WhatsApp and web chat.

Start free: no card needed Book a 30-min demo
Works onWhatsAppWeb chatInstagram
app.hypermoat.io · Catalog and paymentsLive
Inbox
Engage
Outreach
Support
CRM
Reports
Catalog and payments
$2.7k
chat revenue
23%
chat-to-order
1 in 4
COD switched
Cart · 2 items
$24
Cart
Payment link sent
Razorpay · UPI
Link
Paid
Order #LM-20418
Paid
COD → UPI
$0.60 off
Offer
Product preview · example workspace
chat revenue
$2.7k
chat-to-order
23%
COD switched
1 in 4
plan and up
Growth
Included in Engage from the Growth plan
i
Results from live Hypermoat workspaces using catalog and payments. Yours will depend on your audience and offer.

Use cases it powers

Abandoned cart recovery
Revenue
Bring buyers back with a WhatsApp reminder, then email and SMS, stopping the moment they pay.
See the playbook→
COD confirmation
Revenue
Confirm every COD order before it ships, and offer a UPI discount to switch to prepaid.
See the playbook→
Back-in-stock alerts
Revenue
Tell exactly the people who asked, in the order they asked, before stock runs out again.
See the playbook→
Chat commerce
Revenue
Browse, ask, add to cart and pay by UPI without leaving the chat.
See the playbook→
Payment and EMI reminders
Revenue
Friendly reminders with a pay link, promise-to-pay options and escalation only when needed.
See the playbook→
Click-to-WhatsApp ads
Marketing
Ads that open a chat, answered instantly, with the ad credited for every dollar.
See the playbook→

What you can do with catalog and payments

01
Synced catalog
Shopify and WooCommerce products.
02
Carts in chat
Customers build a cart in WhatsApp.
03
UPI payment links
Razorpay and Cashfree.
04
Order creation
Paid carts become store orders.
05
COD to prepaid
Discounts for switching.
06
Revenue credit
Orders credited to the chat.

Channels

WhatsApp98% read rateWeb chatCatches buyers mid-checkoutInstagram2x reply rate vs comments

Available on

See pricing →
—StarterNot included
✓GrowthIncluded
✓ProIncluded
Part of the Engage hub. Messages at cost on every plan.
Where it lands

On the customer’s timeline, and in your revenue number.

Links to
Everything catalog and payments does is linked to the contact and company record.
Rolls up to
Outcomes roll up to the revenue dashboard, by hub and channel.
Cart · 2 items
Catalog and payments · $24
Payment link sent
Catalog and payments · Razorpay · UPI
Paid
Catalog and payments · Order #LM-20418
COD → UPI
Catalog and payments · $0.60 off

Common questions

Growth and above, as part of the Engage hub.

More in Engage
C
Campaigns
Engage
Planned sends to a segment across channels, with exit rules, caps and revenue per step.
Explore the feature→
F
Flows
Engage
Journeys that start when something happens: a cart left, an order delivered, 60 days quiet.
Explore the feature→
C
Chatbots
Engage
No-code bots that answer when customers write in, with catalog, orders and payment links.
Explore the feature→

Your customers are already messaging you. Answer like a brand twice your size.

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