Hypermoat for Clinics & hospitals
Bookings, reminders, reports and follow-ups patients actually read.
Campaigns, flows, chatbots, an AI agent and a CRM that knows every order, on WhatsApp, Voice, SMS and more. Built for how clinics & hospitals teams sell and serve.
CarePoint Clinics
Business account · replies in seconds
Need to see a dermatologist this week
Dr. Priya Menon has Thursday 5:30pm or Friday 11am at Indiranagar. Which works?
Thu 5:30pm
Thursday
Booked · reminder 24h and 2h before
WhatsApp · preview
CarePoint Clinics · this month
−48%
no-shows
3,200
bookings a month on chat
4.8★
patient rating
no-shows
−48%
bookings a month on chat
3,200
patient rating
4.8★
ready-made playbooks
7
Appointments and bookings, Payment and EMI reminders and more
i
Example results from CarePoint Clinics, last 30 days on Hypermoat. Yours will depend on your audience and offer.
What gets in the way for clinics & hospitals teams
01
No-shows
One in five appointments is missed.
02
Phone lines jammed
Reception spends the day on calls.
03
Follow-ups forgotten
Patients don’t return for reviews.
Use cases for clinics & hospitals
Appointments and bookings
Operations
Pick a slot in chat, get reminders, reschedule in one tap.
See the playbook→
Payment and EMI reminders
Revenue
Friendly reminders with a pay link, promise-to-pay options and escalation only when needed.
See the playbook→
Feedback and NPS
Support
One-tap ratings that route unhappy customers to a person before they post a review.
See the playbook→
Support automation
Support
An AI agent answers order, return and product questions, and hands off with a summary.
See the playbook→
Missed-call campaigns
Sales
A missed call becomes an instant WhatsApp conversation and a callback slot.
See the playbook→
OTPs and alerts
Operations
Fast OTPs and alerts on WhatsApp with SMS fallback, sent within seconds.
See the playbook→
Recruiting outreach
Outreach
Source candidates, reach them on LinkedIn, email and WhatsApp, and keep every conversation on one candidate record.
See the playbook→
Playbook preview
Playbook preview: Appointments and bookings
A customer asks for a slot. Click a step to see what the customer gets.
CarePoint Clinics
WhatsApp · step 1 of 4
Ask · Pick a slot
Dr. Menon has Thu 5:30pm or Fri 11am.
Thu 5:30pm
WhatsApp · preview
Live in a week
01
Connect Google Calendar and your WhatsApp number
Most teams do this in the first hour.
02
Import contacts and opt-ins
From CSV, your old tool or your CRM.
03
Switch on appointments and bookings and payment and EMI reminders
Start from our templates, tuned for clinics & hospitals.
04
Watch the revenue per message
Credited once, per step and per channel.
The channels clinics & hospitals customers answer
Features that power it
C
Chatbots
Engage
No-code bots that answer when customers write in, with catalog, orders and payment links.
Explore the feature→
F
Flows
Engage
Journeys that start when something happens: a cart left, an order delivered, 60 days quiet.
Explore the feature→
CO
Custom objects
CRM & AI
Model what you sell: subscriptions, stores, vehicles, policies. On every paid plan.
Explore the feature→
VI
Voice, IVR and AI calls
Support
IVR menus, callbacks, a dialer, recordings and AI calls on the same timeline.
Explore the feature→
CA
Catalog and payments
Engage
Products, carts and UPI payment links inside WhatsApp and web chat.
Explore the feature→
SR
Skills-based routing
Support
Route by order value, open deals, language and channel, using the customer record.
Explore the feature→
Connects to the tools you already use
GC
Google Calendar
Bookings and reminders
R
Razorpay
Payment links and UPI
M
Meta
Ads, WhatsApp, Instagram
GS
Google Sheets
Import and export
Z
Zapier
5,000+ apps
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Custom events API
Anything onto the timeline
Where it lands
On the customer’s timeline, and in your revenue number.
Links to
Every customer is one record: their chats on WhatsApp, Voice, SMS, orders, bookings, tickets and consent.
Rolls up to
Revenue from appointments and bookings, payment and EMI reminders, feedback and NPS, in one number.
Pick a slot
Appointments and bookings · Ask
Reminder
Appointments and bookings · D−1
Final reminder
Appointments and bookings · H−2
Follow-up
Appointments and bookings · After
Customer story
Reminders on WhatsApp halved our no-shows, and reception finally has time for the patients in front of them.
DA
Verified customer
Dr. Anand Kulkarni
Medical Director, CarePoint Clinics
Common questions
Yes. Teams like CarePoint Clinics use it for appointments and bookings, payment and EMI reminders, feedback and NPS, with templates made for clinics & hospitals.
Similar industries
Pharmacy & diagnostics
Health
Prescription uploads, refill reminders and lab reports on WhatsApp.
See how it works→
Fitness & gyms
Health
Fill trial slots, keep members showing up and renew before they drift.
See how it works→
D2C & ecommerce
Retail
Turn one-time buyers into regulars across WhatsApp, Instagram and email.
See how it works→
